• How do I become a customer ?
  
  Wheels Express is glad to have you as a customer; all you have to do is sign up for free by clicking on this link: http://www.wheels-express.com/signup or give us a call on one of the following numbers 0795255277,0776851512.
  
• How do I pay for my order ?
  
  Your payment is accepted in cash. Wheels Express will never ask you to provide a credit/debit card number on the website or via the telephone. Please note that we do not accept checks either, all payments for orders are upon delivery, and are only accepted in Jordanian Dinar or American Dollars.
  
• What is the minimum order amount ?
  
  There is a 5 JD minimum Order, however Pre-Paid Cards and Tobacco can’t be ordered separately and have to be ordered with another item from the services we offer at our website.  

• When can I get my order delivered?
  
  Wheels Express offer delivery 12 hours a day, from 12:00 pm – 12:00 am, all week long. Any orders set during those work hours will be delivered 60 minutes from the minute orders are taken; (Dry Cleaning, Computer Services, Home Appliances and Furniture take 24 hours.) If you make your order outside work hours, your order will be processed at noon the next day.
  
• How much does it cost to deliver?
  
  The rate for Wheels Express delivery is 1.50 JD per order. We do not charge you per item, we charge you per order delivered.
  
• Where do you deliver?
  
  Wheels Express do not deliver nationwide, we only deliver in the capital Amman.

• How much does it cost to rent a DVD, Blu-ray, Video game and Sheesha?
  
  Renting DVD, Blu-ray, Video game and Sheesha have different packages; go to the each item category for more information on the packages we offer you.
  
• How long is the rental period?
  
  DVD, Blu-ray, Video games Rentals periods differs depending on the plan you choose, Sheesha Rentals are allowed for only 24 Hours.

• How do I return rentals?

As part of the DVD plan, rental returns are made upon the delivery of your new order as per the package you purchased

• What are the penalties for losing or damaging a Rented Item?
  
  Full payment is required for any loss or vandalized DVD, Blu-ray, Video games and Sheesha. Kindly read our terms of use for more information on this issue.

• Is Wheels Express secure?
  
  Wheels Express is secure, because we would never share your personal information or orders with any third party company, all information contained in our database is strictly used in the Wheels Express headquarters. Read our Terms of Use and Privacy Policy for more information.
• What do you do with my personal information?
  
  When you purchase our products, you provide us with information about you. Depending upon what information you provide to us and whether, and where, you purchase products and/or services, the information we receive may include your name, mailing, billing and/or shipping address, telephone number, birth date, e-mail address, product and service preferences, and what you purchased. Wheels Express uses the information you provide to service your account, to deliver an order to you, and to personalize your experience with Wheels Express. We use our best efforts to maintain the personal information you give to us in a secure, safe and responsible manner within Wheels Express. Read our Privacy Policy for more information.